FAQ
What does QuiqOrder help me do?
QuiqOrder brings together customers, products, orders, and payments so you can spot revenue opportunities and manage follow-ups. Start with unpaid orders, unfinished sales, and customers who may be ready to buy again.
Who is QuiqOrder built for?
Growing product businesses with an existing customer base—especially fashion, beauty, skincare, hair, and accessories brands whose follow-ups are still handled manually.
Do I have to replace my existing store?
No. You can keep your current sales setup and bring your commerce records into QuiqOrder, or use its native storefront. Third-party connections depend on provider access and availability; contact us to confirm support for your current tools.
Do I need to connect WhatsApp to get started?
No. WhatsApp is not required to manage your customers, orders, products, invoices, or revenue opportunities. Messaging channels are optional connections.
What is a revenue opportunity?
An order or customer situation that may benefit from follow-up—for example, an unpaid order or an overdue repeat purchase. Estimated opportunity value is potential revenue, not a promise that the sale will be recovered.
Will QuiqOrder contact customers without my approval?
You choose your recipients and approve campaign sends. Connected channels require your authorization, and marketing messages must respect customer consent and opt-outs.
Can I send email campaigns?
Connect a supported mailbox, create a campaign, and select customers who have opted in. You can save a draft and review it before sending.
Can I create invoices?
Yes. Create invoices using your business details and keep track of their status from the invoices workspace.
Do I get a storefront?
Yes. QuiqOrder includes a native storefront for your products. It is optional—you do not need to launch a new store to start organizing your business.
How do I get started?
Create your business profile and bring in your product, customer, and order records. Review your overview and opportunities, then connect the channels you want to use.