Data deletion instructions

QuiqOrder provides tools for businesses to manage customer conversations and orders. You may request deletion of personal data associated with your account.

We process deletion requests in line with applicable laws and our Privacy Policy.

Email hr@tryquiqorder.com with the subject "Data deletion request".

Include the following information so we can verify and locate your records:

• • Your full name
• • Your email address used to access QuiqOrder (if applicable)
• • Your business name (if you used QuiqOrder as a business user)
• • Any WhatsApp phone number(s) connected to your account (if applicable)
• • If you used Facebook Login: your Facebook user ID (optional but helpful)

After we receive your request, we may ask for additional verification to protect your account and prevent unauthorized deletion.

Once your request is verified, we will delete or anonymize (where feasible) data associated with your account, such as:

• • Account profile information
• • Connected business settings
• • Customer interaction data processed for your use of the service (where applicable and feasible)

We may retain limited information where required for:

• • Legal or regulatory compliance
• • Fraud prevention
• • Security and audit logs

If retention is required, we restrict access and keep the data only as long as necessary.

We typically process verified deletion requests within 30 days. Some requests may take longer depending on technical or legal requirements.

If you have questions about deletion or retention, contact us at hr@tryquiqorder.com.